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Our Commitment to Privacy
At CMB Trade Group, we value your business and respect your right to
privacy. We understand that discreet confidentiality and security of
both your account information as well as any information that
personally identifies you are of the utmost importance. Information
that may be collected is done so to administer customer accounts,
provide superior service, and offer products and services that will be
of benefit to you.
Categories
of Customer Information
When you
apply for or maintain an account with CMB Trade Group we collect
personal information about you for business purposes, such as
evaluating your financial needs, processing your requests and
transactions, informing you about products and services that may be of
interest to you, and providing customer service. The personal
information we collect about you includes:
- Information you
provide to us on applications and other forms, such as your name,
address, date of birth, social security number, occupation,
assets, and income;
- Information about
your transactions with us and with our affiliates;
- Information we
receive from consumer reporting agencies, such as your credit
history and creditworthiness, and other entities not affiliated
with CMB Trade Group; and
- Information you
provide to us to verify your identity, such as a passport, or
received from other entities not affiliated with CMB Trade Group.
How
We Protect Personal Information
We limit access to your
personal information to those employees who need to know in order to
conduct our business, service your account, and help you accomplish
your financial objectives, such as providing you with a broad range of
products and services. Our employees are required to maintain and
protect the confidentiality of your personal information and must
follow established procedures to do so. We maintain physical,
electronic, and procedural safeguards to protect your personal
information. We do not rent or sell your name or personal information
to anyone.
Sharing
Information With Our Affiliates
We may share personal information
described above with our affiliates for business purposes, such as
servicing customer accounts and informing customers about new products
and services, and as permitted by applicable law. Our affiliates are
companies controlled or owned by us, or companies controlling or under
common control with our parent company (MF Global) and us.
The information we share with
affiliates for marketing purposes may include the information
described above, such as name, address and CMB Trade Group account
information, but will not include other credit information, such as
credit history appearing on a consumer credit report or net worth and
income information appearing on applications for our products and
services.
Disclosure
to Non-Affiliated Third Parties
We do not share any
customer information with third party marketers offering products and
services that do not directly relate to the Futures Industry. Also, we
may disclose personal information with non-affiliated companies and
regulatory authorities as permitted or required by applicable law. For
example, we may disclose personal information to cooperate with
regulatory authorities and law enforcement agencies to comply with
subpoenas or other official requests, and as necessary to protect our
rights or property. Except as described in this privacy policy, we
will not use your personal information for any other purpose unless we
describe how such information will be used at the time you disclose it
to us or we obtain your permission to do so.
Cookies
Many Web sites use
cookies, small text files placed on your hard drive and accessible
only to the site that placed it on your hard drive. The data collected
from cookies helps a Web site determine how many people visit and what
pages they view. You can set your Web browser to warn you before you
accept a cookie. When you visit our Web site, we may use cookies on
some pages, simply to help us serve you better each time you return.
The cookie allows us to keep track of your customer registration
information. On subsequent visits, we will access this cookie, so you
don't have to reenter your personal information each time you
re-visit.
Children's
Online Privacy Protection
We do not knowingly
solicit information from children, and we do not knowingly market to
children. We recognize that protecting children's identities and
privacy online is important and that the responsibility to do so rests
with both the online industry and with parents.
Your
Ability to Exercise a Choice
We are dedicated to
protecting your privacy as well as providing products and services
that we believe will be of benefit to you. If you wish not to be
considered for products and services that may not be account related
and wish to opt-out of any future communication, simply send us a
letter expressing your wishes.
Send
your request to:
CMB Trade Group
17130 Dallas Parkway, Suite 265
Dallas, Texas 75248
Attn: Compliance Officer
Include the
following:
Full name
Address
Account Number
Email Address
In order
for your request to be properly processed, please print clearly and do
not include any other type of correspondence in the envelope. Remember
to include all CMB Trade Group accounts that you wish this request to
apply to. Please allow approximately 4-6 weeks for your request to
take effect.
Ensuring your
information is accurate
If for any reason you are concerned that the personal or account
information maintained at CMB Trade Group is not correct, please call
us at 1-877-950-9950, or email: clientservices@cmbtradegroup.com
and we will be happy to review and update our records as appropriate.
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